Добавлен: 15.07.2023
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The term manager is interpreted rather broadly, so any definition will not be complete enough. With some degree of approximation, we can say that a manager is a person who makes up a system of current and long-term planning, forecasting and orientation of production, sales of products and services in order to make a profit. In other words, a manager is a person who plans the organization, motivation and control of production in order to achieve maximum goals quickly.
Consequently, the manager must have certain qualities, manners, the ability to skillfully manage the work collective, to make the fullest use of the creative abilities of each of the employees, thereby ensuring a flexible response to customer requirements. In my opinion, the most important qualities that a manager should have and which he should develop in himself are the following:
- The manager must be a leader worthy of emulation. The main task of a manager is to do business with the help of other people, to achieve collective work. It means cooperation, not intimidation. A good manager is always concerned with the interests of the entire company. He seeks to balance the interests of the group, the interests of the boss and other managers, the need to get the job done with the need to find time for training, and the production interests with the human needs of subordinates. Leadership cannot be defined by any formula. This is art, skill, skill, talent. Some people have it by nature. Others are learning it. Still others never get it. In the end, everyone finds their own style. One is dynamic, charming, able to inspire others. The other is calm, restrained in speech and behavior. However, both of them can act with equal efficiency - to instill confidence in themselves and to ensure that the work is done quickly and efficiently.
- The manager must be optimistic. An optimist is always willing to listen to others and their ideas, because he is always waiting for good news. The pessimist listens as little as possible because he expects bad news. An optimist thinks that people are mostly ready to help, have creativity, and strive for creation. The pessimist believes that they are lazy, obstinate and of little use.
- The manager loves people. If a manager's job is to manage people, how can he do it well if he doesn't like people? The best managers take care of their people. They are interested in what others are doing. A good manager is available and does not hide behind an office door. Good managers are human, they are aware of their own weaknesses, which makes them more tolerant of the weaknesses of others.
- The manager should be bold. He will always try to find a new way to accomplish a task just because that way is better. But he will never do it unreasonably. If the manager allows any of his subordinates to conduct an experiment and this experiment fails, then the manager will not blame his subordinate and will not lose faith in him. When a subordinate makes a mistake, a good manager points out to him to admit it, and then forgets about it.
- The manager is open minded. He will never say, "This is none of my business." The manager takes a keen interest in all aspects of the firm.
- The manager must periodically demonstrate to his subordinates that he is "not afraid" of hard work, taking on the most difficult projects.
- The manager is always ready to make decisions. When you have all the information you need, the right decision lies on the surface. It is more difficult when not all the initial data are known, but a decision still needs to be made. After all, it takes real courage to make a decision and at the same time realize that it can be wrong.
- The manager is tactful and attentive. Basic principle: criticize the work, not the person doing it. One wise man said that every criticism should be packed like a sandwich between two slices of praise.
- Fairness is also an important trait of a manager. For example, if an employee gets a bonus and he hasn't done anything to earn it, the manager is likely to have a dozen disaffected.
- The manager is always honest. Being honest with management means telling upline managers what they may not always like to hear. Being honest with your subordinates is talking about when they are right and when they are wrong. Being honest is about admitting your mistakes. It is not always easy to tell the truth without hurting the feelings of others or appearing tactless, but honesty in the interests of the common good - the firm and its employees - should always come first.
- The manager is ambitious. He is happy not only for himself, but also for the achievements of his employees and shares their success. He inspires others in this way with his enthusiasm and energy, and everyone succeeds in his service.
- The manager is consistent and modest. He does not need the flattery of others and does not hide his mistakes.
- The manager must be a mentor. He helps his subordinates to develop