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ÑÐ¾ÑÐ¼Ð°ÑÐ¸Ð¾Ð½Ð½Ð¾Ðµ Ð°Ð³ÐµÐ½ÑÑÑÐ²Ð¾ Ð Ð¾ÑÑÐ¸Ð¸. â URL: http://tass.ru/ekonomika/2312610 (Ð´Ð°ÑÐ° Ð¾Ð±ÑÐ°ÑÐµÐ½Ð¸Ñ: 25.02.2016).

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kommunalku_vekselbergu15088/ (Ð´Ð°ÑÐ° Ð¾Ð±ÑÐ°ÑÐµÐ½Ð¸Ñ: 09.03.2016).

Ð¡Ð²ÐµÐ´ÐµÐ½Ð¸Ñ Ð¾Ð± Ð°Ð²ÑÐ¾ÑÐµ

ÑÐµÑÐ°, Ð¡Ð°Ð¼Ð°ÑÐ°, Ð Ð¾ÑÑÐ¸Ñ. ChaadaevaVV@samregion.ru

Bulletin of Chelyabinsk State University.

2016. No. 6 (388). Economic Sciences. Iss. 53. Ð p. 68â76.

THE MODEL OF PUBLIC SECTOR SUSTAINABLE DEVELOPMENT

V.V. Chaadaeva

Samara state university of economics. ChaadaevaVV@samregion.ru

Within the article the new model of sustainable development management of public utilities sector in the

conditions of state regulation is proposed. The aim of the model is to optimize the management of customer

relationship for the implementation of certain tariff and price policy, in which the achievement of cash collec

tion is expected at the level of 100% while operating costs will be minimized in case of possible changes in

legislation. The difference between the proposed model and any existing forms is that the new model allows

changing control methods of participants, endowing with additional functions of some of them and introduc

ing of new, such as a commercial account operator and the operator of information resources.

Keywords:

model management, utilities, commercial account operator, an operator of information re-

sources, business processes, communication, data exchange.

References

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(In Russ.).

2016. â 6 (388). ÐÐºÐ¾Ð½Ð¾Ð¼Ð¸ÑÐµÑÐºÐ¸Ðµ Ð½Ð°ÑÐºÐ¸. ÐÑÐ¿. 53. Ð¡. 77â85.

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